Terms of Service
Effective Date: 1 April 2025
Welcome to villakomang.com (the “Site”), operated by Villa Komang (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and the services we provide, including the rental of our villa located in Jimbaran, Bali.
By using our website or booking a stay with us, you agree to be bound by these Terms.
1. Use of Our Services
You may use our services only if you are at least 18 years old and capable of entering into a legally binding agreement. You agree to provide accurate, current, and complete information during the booking process.
2. Booking and Payment
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All reservations must be made through our website or an authorized booking platform.
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To secure your booking, a deposit or full payment may be required at the time of reservation.
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Payment methods accepted will be listed on the website.
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Prices are listed in [IDR/USD – specify preferred currency] and may include taxes and service charges unless stated otherwise.
3. Cancellation and Refund Policy
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Cancellations made [insert specific policy, e.g., more than 14 days] prior to check-in may be eligible for a full or partial refund.
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Late cancellations or no-shows may incur a full charge.
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Refunds, if applicable, will be processed using the original payment method.
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Please refer to the cancellation policy provided at the time of booking for full details.
4. Guest Responsibilities
By booking a stay, you agree to:
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Treat the property with respect and care
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Follow all house rules provided at check-in or posted at the villa
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Not exceed the maximum occupancy stated in your reservation
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Avoid any illegal activities on the premises
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Cover any damages caused by you or your guests during your stay
Failure to comply may result in additional charges or eviction without refund.
5. Check-In and Check-Out
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Check-in time: [e.g., 3:00 PM]
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Check-out time: [e.g., 11:00 AM]
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Early check-in or late check-out may be available upon request and subject to availability and additional charges.
6. Liability and Disclaimers
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We are not liable for any accidents, injuries, or illnesses that occur while on the premises.
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We are not responsible for the loss of personal belongings or valuables.
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While we strive to ensure accurate content on our site, we do not guarantee the site will be error-free or uninterrupted.
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Our liability is limited to the amount paid by you for your booking.
7. Force Majeure
We shall not be held responsible for delays, cancellations, or failures in performance due to causes beyond our reasonable control, including but not limited to natural disasters, government restrictions, pandemics, or acts of God.
8. Intellectual Property
All content on this site (text, images, logos, etc.) is the property of Villa Komang or its content providers and may not be used without permission.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes shall be resolved in the competent courts of Bali, Indonesia.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes implies acceptance.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Villa Komang
Jl. Blong Keker, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
📧 Email: hello@villakomang.com
📞 Phone: +62 851-2358-1815