Privacy Policy
Effective Date: 1 April 2025
Welcome to villakomang.com (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring you have a positive experience while using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a stay at Villa Komang, located in Jimbaran, Bali.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information when you interact with our website or book a stay at our villa.
Personal information may include:
- Full name
- Email address
- Phone number
- Payment information
- Passport or ID details (if required for local regulations)
- Booking details (e.g., check-in/check-out dates, number of guests)
Non-personal information may include:
- Browser type
- Device information
- IP address
- Cookies and tracking data
2. How We Use Your Information
We use the information we collect to:
- Process and manage bookings
- Communicate with you regarding your reservation
- Improve our website and customer experience
- Respond to customer service requests
- Comply with legal obligations (e.g., local registration requirements)
- Send promotional emails or offers (only with your consent)
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Local authorities (if required by law)
- Payment processors (to complete your booking transaction)
- Service providers (such as cleaning or check-in personnel)
- Marketing platforms (only with your prior consent)
4. Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy, or to comply with legal and regulatory obligations.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and performance. You can adjust your browser settings to refuse cookies, but this may limit your experience on our site.
7. Your Rights and Choices
Depending on your location, you may have rights under data protection laws, including:
- Access to your personal data
- Correction or deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
9. International Visitors
If you are visiting from outside Indonesia, please note that your data will be processed in Indonesia. By using our services, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Villa Komang
Jl. Blong Keker, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
📧 Email: hello@villakomang.com
📞 Phone: +62 851-2358-1815
Let me know if you’d like to include a cookie banner notice, terms of service, or translate this into Bahasa Indonesia too.